1 19000057079 2017-01-24T09:24:00-05:00 19000151124 false Getting Started 4 2018-10-03T15:07:56-04:00 1 1 2018-10-03T15:05:26-04:00 0 0 Messages contain all of the content you will be using to deploy to your contacts. When creating a message, you provide the sender information, subject line and template you wish to send. Messages can be re-used over and over again in your deployments to allow you to send the same content to multiple contact segments. Tutorial Please note: To try out the feature, click the full screen icon in the tutorial. Step 1: The first step is to open Compose -- Messages, hover over Create new message and click Standard Step 2: Click Message name Step 3: Type **** in Message name Step 4: Click Campaign name Step 5: Select Campaign Step 6: OR click Create new to make a new one Step 7: Select the Content editor you would like to use for creating/changing your content. Step 8: OPTIONAL: Select the Template you would like to start with. If No template is selected, you will start from scratch. Step 9: Click Save Step 10: Click Envelope Step 11: Click From address Step 12: Select From address Step 13: The From name will automatically populate based on the chosen From address. This can be edited for this one message. Step 14: Click Reply-to address Step 15: Select Reply-to address Step 16: Click Subject line Step 17: Type **** in Subject line Step 18: Click Content Step 19: Edit your Content in the editor until you are satisfied with the results. Step 20: Click Text Step 21: Click Generate text version Step 22: Make edits to the Text version if needed Step 23: Click Preview Step 24: Leverage different settings to preview your email content. Step 25: Click Click tracking Step 26: Links are automatically tracked but you can alter the name used to identify them for later use in segmentation and reporting. Try to be as descriptive as possible. Step 27: Click Test Step 28: Adjust different settings to create your test deployment. By default, the test deployment will go to your user email address. Step 29: Click Send when you are ready to deploy. Step 30: Don't forget to click Save before you leave. Step 31: That's it. You're done. Here's an interactive tutorial for the visual learners https://www.iorad.com/player/147743/How-to-create-a-standard-message <p style="margin: 0 0 20px 0;">Messages contain all of the content you will be using to deploy to your contacts. When creating a message, you provide the sender information, subject line and template you wish to send. Messages can be re-used over and over again in your deployments to allow you to send the same content to multiple contact segments.</p><h2>Tutorial</h2><p style="font-style: italic"><strong>Please note:</strong> To try out the feature, click the full screen icon<img class="fr-draggable fr-dii" src="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19023013727/original/7c8Kd-RxsCOBK3MVhWftqhQ2A2W04x1OYg.png?1521215556" data-filelink="https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/19023013727/original/7c8Kd-RxsCOBK3MVhWftqhQ2A2W04x1OYg.png?1521215556" data-fileid="19023013727" data-uniquekey="1521215482153"> in the tutorial.</p><p style="font-style: italic"><br></p><div style="display: none;"><p style="font-size: 16px;"><b style="font-weight: bold;">Step 1</b>: The first step is to open <span class="component"><b style="font-weight: bold; color: #FF625F;">Compose -- Messages</b></span>, hover over <b style="font-weight: bold; color: #FF625F;">Create new message</b> and click <span class="component"><b style="font-weight: bold; color: #FF625F;">Standard</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=0&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 1 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 2</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Message name</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=1&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 2 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 3</b>: Type **** in <span class="component"><b style="font-weight: bold; color: #FF625F;">Message name</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=2&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 3 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 4</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Campaign name</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=3&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 4 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 5</b>: Select <span class="component"><b style="font-weight: bold; color: #FF625F;">Campaign</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=4&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 5 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 6</b>: OR click <span class="component"><b style="font-weight: bold; color: #FF625F;">Create new</b> to make a new one</span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=5&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 6 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 7</b>: Select the <b style="font-weight: bold; color: #FF625F;">Content editor</b> you would like to use for creating/changing your content.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=6&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 7 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 8</b>: <u>OPTIONAL</u>: Select the<span class="component"><b style="font-weight: bold; color: #FF625F;"> Template </b>you would like to start with. If <b style="font-weight: bold; color: #FF625F;">No template</b> is selected, you will start from scratch.</span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=7&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 8 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 9</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Save</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=8&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 9 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 10</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Envelope</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=9&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 10 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 11</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">From address</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=10&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 11 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 12</b>: Select <span class="component"><b style="font-weight: bold; color: #FF625F;">From address</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=11&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 12 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 13</b>: The <b style="font-weight: bold; color: #FF625F;">From name</b> will automatically populate based on the chosen <b style="font-weight: bold; color: #FF625F;">From address</b>. This can be edited for this one message.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=12&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 13 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 14</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Reply-to address</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=13&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 14 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 15</b>: Select <span class="component"><b style="font-weight: bold; color: #FF625F;">Reply-to address</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=14&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 15 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 16</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Subject line</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=15&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 16 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 17</b>: Type **** in <span class="component"><b style="font-weight: bold; color: #FF625F;">Subject line</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=16&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 17 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 18</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Content</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=17&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 18 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 19</b>: Edit your <b style="font-weight: bold; color: #FF625F;">Content</b> in the editor until you are satisfied with the results.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=18&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 19 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 20</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Text</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=19&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 20 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 21</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Generate text version</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=20&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 21 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 22</b>: Make edits to the <b style="font-weight: bold; color: #FF625F;">Text version</b> if needed</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=21&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 22 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 23</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Preview</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=22&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 23 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 24</b>: Leverage different settings to <b style="font-weight: bold; color: #FF625F;">preview</b> your email content.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=23&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 24 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 25</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Click tracking</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=24&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 25 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 26</b>: Links are automatically tracked but you can <b style="font-weight: bold; color: #FF625F;">alter the name</b> used to identify them for later use in segmentation and reporting.<br><br>Try to be as descriptive as possible.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=25&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 26 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 27</b>: Click <span class="component"><b style="font-weight: bold; color: #FF625F;">Test</b></span></p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=26&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 27 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 28</b>: Adjust different settings to create your <b style="font-weight: bold; color: #FF625F;">test deployment</b>.<br><br>By default, the test deployment will go to your user email address.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=27&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 28 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 29</b>: Click <b style="font-weight: bold; color: #FF625F;">Send</b> when you are ready to deploy.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=28&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 29 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 30</b>: Don't forget to click <b style="font-weight: bold; color: #FF625F;">Save</b> before you leave.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=29&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 30 image" class="fr-dii fr-draggable"></p><p style="font-size: 16px;"><b style="font-weight: bold;">Step 31</b>: That's it. You're done.</p><p style="text-align: center; padding-bottom: 42px; padding-top: 20px;"><img src="https://www.iorad.com/api/tutorial/stepScreenshot?tutorial_id=147743&amp;step_index=30&amp;width=450&amp;height=400" style="padding: 4px; border: none;" alt="Step 31 image" class="fr-dii fr-draggable"></p></div><h3 style="display: none;font-size: 18px; padding-bottom: 20px;">Here's an interactive tutorial for the visual learners</h3><p style="display: none;"><a href="https://www.iorad.com/player/147743/How-to-create-a-standard-message">https://www.iorad.com/player/147743/How-to-create-a-standard-message</a></p><p style="border: 2px solid #ebebeb; min-width: 100%; border-bottom: 0 none; height: 501px;"><iframe src="https://www.iorad.com/player/147743/How-to-create-a-standard-message?src=iframe&amp;oembed=1" width="100%" height="500px" frameborder="0" allowfullscreen="" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation"></iframe></p> 19000151124 49 19000091577 2018-10-03T15:34:14-04:00 19000599524 24 How to create a standard message compose, message 2 0 0 How to create a standard message 2018-10-03T15:07:22-04:00 19000599524